how it works

How to Set Up and Use Your NoveSIM eSIM

Get ready for mobile data abroad. Check your phone, choose a plan for your route and follow its installation instructions. Before adding the eSIM, confirm what starts your purchased plan’s validity.

View Setup Steps Check Your Phone

Woman preparing her smartphone at home beside an open suitcase.

step by step

Set Up Your Travel Data in Four Steps

Check Your Phone and Route

Confirm eSIM support for your exact phone model and regional version, and check that it is carrier-unlocked. Make sure the selected plan includes every destination where you need data.

Choose and Purchase Your Plan

Compare data allowance, validity, price and hotspot conditions. After purchase, find your eSIM details and installation instructions in your email and NoveSIM account.

Install as Instructed

Read what starts the plan’s validity before installing. Use reliable internet to add the profile by QR code or the manual details supplied with your purchase. Label it clearly so you can distinguish it from your home SIM.

Connect at Your Destination

At an included destination, enable the travel eSIM and select it for mobile data. Apply the supplied settings, including Data Roaming where instructed, then test a webpage with Wi-Fi off.

your device

Installation Help for Your Phone

Traveler checking settings on an iPhone before a trip.

Set Up on iPhone

Open your cellular settings and choose Add eSIM. Follow the installation method supplied with your purchase. Menu names can vary by iOS version and region.

iPhone installation guide →

Man checking Android smartphone settings at a home office desk.

Set Up on Android

Open your SIM or mobile network settings and look for the option to add an eSIM. Menu names and installation options vary by manufacturer, model and Android version.

Android installation guide →Samsung Galaxy guide →

after arrival

Check Your Connection After Arrival

Enable the purchased travel eSIM at an included destination.
Select it as the mobile-data line.
Apply its Data Roaming setting as instructed.
Keep home-line data roaming off if you do not intend to use it, and review automatic data switching.
Turn Wi-Fi off briefly and load a small webpage.

Keeping your home SIM active does not make its calls, SMS or voicemail free. Your home provider’s charges still apply.

Traveler checking his phone beside an airport baggage reclaim carousel.

Traveler and hotel receptionist looking at a smartphone together at the reception desk.

connection help

Installed Your eSIM but Cannot Connect?

Keep the installed profile while checking the problem. Confirm that the package is valid, has data remaining and includes your current destination. Review the selected data line and supplied network settings, then contact us if you still cannot connect. Do not delete the eSIM unless support instructs you to.

Get Setup Help

faq

Questions About Setting Up Your eSIM

Where can I find my eSIM after purchase?

Check your email and NoveSIM account for the purchased eSIM’s details and instructions. If they are missing, contact us through Help.

Can I install my eSIM before departure?

Follow the purchased plan’s instructions. Check what starts validity before installing; buying a plan, adding its profile and connecting to a network are separate events.

Should Data Roaming be on?

Apply the setting supplied for your travel eSIM. Manage your home SIM separately and keep its data roaming off if you do not intend to use home-provider data.

What if I cannot scan the QR code?

Use the alternative installation method supplied with your purchase, if available. If manual details are provided, enter them exactly as instructed. Contact support if you cannot complete installation.

Does NoveSIM include a phone number or standard calls?

Our travel plans provide mobile data, not a local number, standard voice calls or carrier SMS. Internet messaging and calling apps can use the data connection.

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Ready to Choose Your Travel Data?

Check your phone, find your destination and compare plans for your travel dates.

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Couple using a smartphone outside an airport terminal with their luggage.