Contact us
Contact NoveSIM
Have a question before buying, need help with an order or cannot connect? Contact us by email or use the chat on this page.
Chat with Us
Open the chat in the bottom corner to send us your question.
Email NoveSIM
What to Include
To help us check your request, include your order number, exact device model, current country and a short description of the issue. Tell us whether the eSIM profile is missing, there is no signal, or signal is available but mobile data does not work.
Keep your QR code, activation code and passwords private. Do not delete an installed eSIM unless our support team instructs you to.
Our Office
94 Tsaribrodska str.
Sofia, Bulgaria